WITH SURGICAL CARE, WE’RE HERE TO MAKE SURE YOUR INSTRUMENTS ARE ALWAYS OPERATIONAL.
REPAIR PROCESS
The instrument is sent to us by post.
Your instruments are recorded in our software to ensure unit traceability and provide lifetime statistics on your installed base.
A qualified employee submits the instrument to a detailed examination in order to assess its condition and note any defect.
We repair the instrument by re-obtaining the specific characteristics for which it was designed. Surface treatment, sharpening, adjustment …
At the end of these steps, the instrument is once again compliant with the manufacturer’s specifications.
We test the repaired instrument on materials reproducing the actual conditions of use in accordance with our ISO 13485 certified procedures.
Medicatech is at the forefront of traceability.
We guarantee the integrity of all the means used to identify your instruments.
Within 7 days, your instruments are returned to you. In a case of emergency, the lead-time can be reduced to 24 hours.
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