WITH SURGICAL CARE, WE’RE HERE TO MAKE SURE YOUR INSTRUMENTS ARE ALWAYS OPERATIONAL.

REPAIR PROCESS

1. Receipting

The instrument is sent to us by post.

2. Creation of the repair order

Your instruments are recorded in our software to ensure unit traceability and provide lifetime statistics on your installed base.

3. Analysis

A qualified employee submits the instrument to a detailed examination in order to assess its condition and note any defect.

4. Repair and maintenance

We repair the instrument by re-obtaining the specific characteristics for which it was designed. Surface treatment, sharpening, adjustment …
At the end of these steps, the instrument is once again compliant with the manufacturer’s specifications.

5. Test

We test the repaired instrument on materials reproducing the actual conditions of use in accordance with our ISO 13485 certified procedures.

6. Traceability

Medicatech is at the forefront of traceability.
We guarantee the integrity of all the means used to identify your instruments.

7. Return

Within 7 days, your instruments are returned to you. In a case of emergency, the lead-time can be reduced to 24 hours.

KEEP UP WITH MEDICATECH NEWS

Don’t want to miss anything new from Medicatech?
Subscribe to the newsletter!